|
What to expect when you work with PPDirect
- Your PPdirect Agent will work with you to evaluate your processing needs and complete an application.
- Once you’re approved, you’re up and running quickly and with the strength of PPDirect’s expertise behind you:
- PPDirect Agents are local and often provide on-site personal installation
- Your Agent will also provide a welcome kit that includes everything you need to get started
- Once you submit your first transactions, a FraudTalk Rep will call you to review Fraud tips and answer any questions
- You’re now armed with the knowledge to process payments smoothly and with the comfort of having PPDirect to back you up
|
Batch Settlement Timeframes
Funds are transferred into your bank account within 48 business hours from the time of settlement, excluding weekends and bank holidays. Some examples:
- If you settle on Monday, the funds will post to your account on Wednesday and usually become available on Thursday. (Some banks may take an additional day to post funds; check with your bank)
- If you settle on Thursday, the funds will post to your account on Monday and usually become available on Tuesday.
Any business that accepts electronic payments frequently and completes at least one settlement daily, will see deposits to their account on a daily basis.
|
Fraud Tips
A vigilant merchant protects their business with both common sense and industry best practices. The following are a few highlights from the Risk training materials PPDirects makes available to our merchants.
When the card is present, it will have:
- The VISA or MasterCard hologram on it.
- An embossed sixteen-digit card number (some cards have fewer digits, but the vast majority have 16). All MasterCard account numbers begin with a “5,” Visa account numbers with a “4.”
- The name of the card-issuing bank.
- VISA or MasterCard repeated at an angle over the signature panel.
- The cardholder’s name and the expiration date on the front.
- The cardholder’s signature which must reasonably match the signed receipt.
Did you know?
- A merchant cannot establish a minimum or maximum transaction amount, or impose a surcharge for using a payment card.
- Businesses can only accept payment cards for products or services that are listed on their merchant application.
- The card must be signed.
- If it is not, ask for valid identification and have the customer sign the card. The signatures from the ID, the card and the sales receipt must match.
- A signature panel with “Check ID’ or “See ID” is considered unsigned and must be signed before completing the transaction. This is very important to protect your business from chargebacks.
- If the customer refuses to sign the card, do not accept the card. Advise the customer to call the issuing bank if s/he has questions.
For a complete copy of FraudTalk or for a risk refresher, Contact PPDirect at support@ppdirect.net.
|
